Confidentiality Policy

LL & Associés cabinet juridique s.e.n.c.r.l. respect and protect your privacy. The information that you share with us are carefully preserved, safe and will not be sold or disclosed to anyone, except in accordance with the present confidentiality policy.

While using our digital applications (as define below) you consent to the use and processing of your Data (as define below) in accordance with this policy.

This confidentiality policy (“Policy”) defines how LL & Associés cabinet juridique s.e.n.c.r.l. collect, retain, use, protect and transfer the Personal Data and the Confidential Information. This Policy also processes data regarding our use of cookies and similar tracking technologies.

This policy applies to both our technological applications and all the services offered.

LL & Associés cabinet juridique s.e.n.c.r.l. ensure to implement what is necessary to respect the confidentiality of your personal Information, especially by limiting access to authorized persons only, using human, organizational and technological measures.

We recognize the confidential nature of the data, and we commit to taking all necessary measures to protect its confidentiality.

It is information concerning and allow directly or indirectly the identification of an individual. These information’s include among others, the name, the mailing address, email address, banking information and the phone number.

It is information regarding an individual which is not a physical person (such as business or organizations) and its owner, author or a reasonable person placed in the same circumstances and judge its confidentiality. This information can include, but does not limit, financial, commercial, strategic information such as financial statements, financial projection, and strategic planning.

Refers to a service in line offer by LL & Associés cabinet juridique s.e.n.c.r.l, without being exhaustive, social media, emails, any medium or digital platform that allow to interact online with LL & Associés cabinet juridique s.e.n.c.r.l.

It is a person using a digital application or service.

It is all the Personal and Confidential information.

The recovery of data is performed by different ways, such as when a user contact LL & Associés by email, by the telephone, by mail or by transmitting form in paper. LL & Associés cabinet juridique s.e.n.c.r.l. only collect the necessary personal data to provide you our various services to use. When it is possible, the optional and required field are indicated.

Regarding the activities of LL & Associés cabinet juridique s.e.n.c.r.l. can collect and converse data below.

When you fill up the form or open up a file, LL & Associés cabinet juridique s.e.n.c.r.l. can recover the following personal information :

• – First and last name
• – Personal address
• – Email address
• – Phone number
• – Year of birth
• – Place of birth
• – Date of death
• – Place of death
• – Wedding date
• – Wedding location
• – Marital status
• – Name of Employer
• – Spouse

When making a payment by credit card, the following information are collected : Name on the credit card, Credit card number, CVC code and expiration date.

When paying with a credit card by phone or with a form, the sensitive information (Credit card number, CVC code and expiration date) is destructed once the file is closed. The payment is managed by recognized by third-party providers. You can consult section 4.5 of this Policy for more precision on the protection of the Data processed by Third parties.

With the consent of the user, certain other personal information is collected and retained, such as communication preferences.

Certain technical information is gathered during the use of Digital Application. This information includes device, operating system, browser, or IP address.

Digital communications transmitted by LL & Associés cabinet juridique s.e.n.c.r.l (emails) may contain web beacons, pixel tags and URLs that track interactions for measurement and improvement purposes.

Personal information is used for the following reasons:

• – Allow the User to make a payment, register, participate, confirm their registration for events, programs, services or communications offered by LL & Associés cabinet juridique s.e.n.c.r.l;
• – Verify the identity of the user ;
• – Communicating with the user ;
• – Personalize the services and the experience of the client ;
• – Understand the needs and preferences of the user ;
• – Allow LL & Associés cabinet juridique s.e.n.c.r.l to comply with its legal, regulatory, or other insurance, verification and security requirements ;
• – Prevent, detect, and possibly investigate fraud and security breaches, activities that may be prohibited or illegal;

With your consent or as permitted by law, your Personal Information may also be used for other purposes by LL & Associés cabinet juridique s.e.n.c.r.l.

LL & Associés cabinet juridique s.e.n.c.r.l shares Personal Information with third party service providers (such as credit card processors, hosting partners, and other technology service providers) to the extent they need it to provide hardware, software, networking, storage, and other services necessary to operate the Service and maintain a high-quality user experience. In addition to the above-mentioned uses, LL & Associés cabinet juridique s.e.n.c.r.l does not sell or share the information collected with third parties.

In all situations where LL & Associés cabinet juridique s.e.n.c.r.l discloses personal information to third parties, service providers or others, LL & Associés cabinet juridique s.e.n.c.r.l. requires the recipient to protect and use personal information only in accordance with this Policy. Without limiting the generality of the foregoing, LL & Associés cabinet juridique s.e.n.c.r.l will impose contractual obligations on these third parties so that your Personal Information benefits from the same level of protection as that of this Policy. LL & Associés cabinet juridique s.e.n.c.r.l. does not authorize its service providers to use Personal Information for marketing purposes other than as required by LL & Associés cabinet juridique s.e.n.c.r.l.

We implement physical, technical, and organizational measures to protect your Data against accidental or unlawful destruction, loss, modification, or deterioration, including the implementation of firewalls and encryption technologies. Any personal or confidential information we collect will be stored on our secure servers or on secure servers of third-party providers. The Data collected, both digitally and physically (on a paper form, for example), is stored in secure environments. Multi-factor authentication is activated, when offered, in the various digital Applications.

All electronic transactions realized through our Digital Applications are protected by SSL encryption technology.

If we need to transfer your Personal Information outside of Quebec, we will do so in accordance with applicable laws, and will ensure that our service providers outside of Quebec do the same.

We will also put in place contractual clauses to ensure the protection of your personal information. By using our Digital Applications, you consent to such transfer of your Personal Information, if applicable.

Employees must periodically consult cybersecurity training capsules. In addition, simulation campaigns are carried out on an ongoing basis. LL & Associés cabinet juridique s.e.n.c.r.l. takes reasonable measures so that only its employees who need to access your Data can do so.

The employees of LL & Associés cabinet juridique s.e.n.c.r.l. suppliers, collaborators and agents are required to respect Data confidentiality and to respect the internal policy on the use of information technologies.

Devices used by employees are protected by an EDR solution. Security and access management measures are deployed so that only people who need to have access to information as part of their function can do so. Regular monitoring of access management is carried out.

In accordance with the law, the User may request that their Personal Information be corrected, destroyed, or no longer used, unless legally required, or obtain a copy. He may also withdraw his consent to the collection and use of his Personal Information. If this is your case, LL & Associés cabinet juridique s.e.n.c.r.l. will inform you of the impact your decision may have on your use of the Digital Applications. Before responding to your request, LL & Associés cabinet juridique s.e.n.c.r.l. may also ask you for information to identify you.

LL & Associés cabinet juridique s.e.n.c.r.l. retains Personal Information collected for the legally required period to accomplish the purpose for which it was collected or to satisfy legal requirements. Once this period has ended, they are subsequently destroyed in accordance with legal requirements.

The User must ensure that the equipment with which he receives or transmits Data from/to LL & Associés cabinet juridique s.e.n.c.r.l. is safe. LL & Associés cabinet juridique s.e.n.c.r.l. cannot be held responsible for non-voluntary access to Data resulting from a vulnerability or negligence on the User’s equipment.

The User has a role to play in protecting their Data. The User is responsible for protecting his username and password, if applicable. If the User believes that his password has been compromised, it is his responsibility to modify it and notify LL & Associés cabinet juridique s.e.n.c.r.l. as soon as possible.

The digital applications of LL & Associés cabinet juridique s.e.n.c.r.l. may provide links to other sites and other content. LL & Associés cabinet juridique s.e.n.c.r.l. is not responsible for their content and cannot be held liable for damage, of any nature whatsoever, arising from the navigation and use of these sites.

This Policy is revised from time to time by the associates of LL & Associés cabinet juridique s.e.n.c.r.l. By continuing to provide your Data and use the digital Applications of LL & Associés cabinet juridique s.e.n.c.r.l. following a modification of the Policy, you agree with them.

The person responsible for information technology at LL & Associés cabinet juridique s.e.n.c.r.l. is responsible for the application of this Policy and the Associates delegate to this person the authority to undertake any action to ensure compliance. He or she may be assisted by any member of the staff of LL & Associés cabinet juridique s.e.n.c.r.l. by granting it the relevant mandates.

Mr. Sylvain Lemyre is the resource person in charge of applying this policy, and can be reached at 819-771-5916, ext. 300, or by e-mail at [email protected].